Privacy Policy

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This Privacy Policy outlines the information collection, usage, and disclosure practices of Edustore Africa (“we,” “us,” or “our”) in relation to your use of the Edustore Africa website and the services offered through it. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

  1. Information Collection

1.1 Personal Information: When you interact with our website, we may collect personal information from you. This includes, but is not limited to, your name, email address, billing and shipping addresses, phone number, and payment details. We collect this information when you create an account, place an order, or contact us for support.

1.2 Usage Data: We may also collect non-personal information about your use of our website and services. This may include your IP address, browser type, operating system, referring URLs, and browsing behavior. We use this information to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.

1.3 Cookies: Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your computer’s hard drive that enable us to recognize your browser and capture certain information. You can choose to disable cookies through your browser settings, but please note that this may limit your access to certain features of our website.

  1. Information Usage

2.1 Personalization: We use the information collected to personalize your experience, including providing tailored content, recommendations, and promotional offers based on your interests and preferences.

2.2 Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support. This includes sharing your information with third-party service providers involved in the order fulfillment process, such as payment processors and shipping carriers.

2.3 Communication: We may use your contact information to send you transactional emails, order confirmations, and updates about our services. We may also send you marketing communications if you have opted to receive them. You can opt out of marketing emails at any time by following the instructions in the email or contacting us directly.

2.4 Analytics and Improvements: We analyze usage data to understand how our website and services are being used, diagnose technical issues, and improve our offerings. This may involve the use of third-party analytics tools that collect and process data on our behalf.

  1. Information Disclosure

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business and providing services to you. These providers are contractually obligated to protect your information and are not allowed to use it for any other purpose.

3.2 Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request. This includes cooperating with law enforcement authorities, enforcing our terms and conditions, and protecting the rights, property, or safety of Edustore Africa, its users, or others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

  1. Data Security

We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  1. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us, and we will promptly delete it.

  1. Your Rights

You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account or contacting us directly. We will respond to your request within a reasonable timeframe.

  1. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this page periodically to stay informed about our privacy practices.

  1. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected] Phone: +267 76648400

Thank you for reading our Privacy Policy. By using our website, you agree to the terms outlined in this policy.

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